Felipe Dabed,
Crafting Product Adventures
I’m a industrial engineer specializing in building digital solutions through product management.
Hello! I really enjoy creating things that live on the internet. My interest started in college, when I found out I could prototype apps using existent software.
Education
B.S in Industrial Engineering
My main focus these days is building increible products and digital experiences with tools as Adobe XD, Amplitude, Jira, Pandas, Customer.io, WordPress, Miro, Figma.
Teaching Assistant {Operations Research, Thermodynamics, Industrial Organization, Physics II: Electricity and Magnetism, Microeconomics, Business Administration}.
Outstanding Student Award.
About me
LegalGuru
Some Things I've Built
Co-Founder and Investor of LegalGuru. a digital law firm that resolves family and child support. Services are offered at a very competitive price due to the streamlined automation of processes.
Legal CRM
CRM system launched in 2020 for EquipoDefensa, empowering lawyers with efficient caseload management tools. It includes seamless time tracking, billing features, and integration with Judicial Information systems in real time.
Educa+
Founded in 2015, Educa+ is an NGO dedicated to college success for low-income students by offering them support and coaching.
@ Kredito
Growth PM
Jan 2023 - Present
Helping risk takers thrive 🌱 Utilizing data analysis, marketing techniques, and software tools, to elevate customer acquisition and satisfaction.
@ Yom Mercado
Product Lead, Payments & CS
Jul 2021 - Jul 2022
Increase Digital Payments from 15% to 55% for small-stores in 9 months.
Improved user retention by 35% YoY by leveraging data analytics and user research.
Lead 15-person cross-functional team across engineering, design and data, using Agile Scrum.
Developed automated fraud diagnostic reports, reducing losses by 31%.
Product Manager / Founder Team
Sep 2020 - Jul 2021
Design and implementation of the first operative model of Yom Mercado.
Planning and leading mobile app development for picking, packing, shipment and payments of orders.
Create and execute product roadmaps to conception to launch in cross-functional teams.
@ Latam Airlines
Data Analyst
Dec 2019 - Sep 2020
Design, creation, and analysis of main KPIs processes with a CX impact in Latam Cargo.
Cargo demand forecasting during Covid-19 crisis. 15% deviation.
Build an entire Customer Support platform for LATAM Cargo in less than 3 months.
Work trip to Miami in Feb 2020 to work on operational enhancements for Latam Cargo.
@ Nielsen
Marketing Analyst
Dec 2018 - Aug 2019
Identify opportunities and develop solutions to improve performance of key clients.
Automatic reports, dashboards generation with Tableau, to help clients to identify, analyse and interpret key KPis.
Work with industry giants as PepsiCo, Coca-Cola and Cencosud.
Where I've Worked
